SHIPPING & RETURNS
SHIPPING POLICY
All shipments are at buyers cost.
We use official carrier Bpost for the fastest, cheapest and best insured deliveries.
We only send items with insurance which costs about €1 extra.
(Tarifs changed on dec 1st 2021)
Belgium: €6,9
The Netherlands: €18,2
France: €18,2
Germany: €18,2
Spain: €34,6
Italy: €34,6
Sweden: €34,6
United Kingdom: €34,6
Ireland: €34,6
We ship to many more countries, but most of our customers come from these countries and so far we have had a very easy and fast delivery for all of them.
All our items are shipped in old and reused boxes. We don't want to attract attention to a high value package.
All of our shipping labels are CO2 neutral.
RETURN & EXCHANGE POLICY
We do not offer any return or exchange service at all, what so ever.
All pictures posted on our website or Instagram reflect honest and true views of our products.
We are extremely transparent.
If however there is damage on your item upon arrival, please let us know.
Packages can get damages out of our control.
The JCGD-team will try to get in touch with the carrier for you.